MyChart Lawsuit: Hospital Pixel-Tracking Class Actions and Settlements

What Is the MyChart Lawsuit?

The MyChart lawsuit is not a single case but a cluster of separate class actions brought against individual hospital systems. Each suit alleges that one health system embedded third-party advertising and analytics trackers on its website and inside its MyChart patient portal, and that those trackers sent patient information to companies such as Meta and Google without consent.

MyChart itself is the patient portal software made by Epic Systems. Hundreds of US hospitals license it so patients can book appointments, read test results, message clinicians, and pay bills. The lawsuits name the hospital that deployed the tracking code, not Epic, because the tracking was added by each provider to its own web properties.

That structure matters for anyone trying to join. There is no master MyChart class and no single claim form. Eligibility depends on which hospital's portal you logged into, and during which dates that hospital's class period ran.

“A Settlement has been reached with The Moses H. Cone Memorial Hospital Operating Corporation, d/b/a Cone Health and The Moses H. Cone Memorial Hospital d/b/a Cone Health ("Defendants" or "Cone Health"), in a class action lawsuit that claims Cone Health improperly tracked the information of users on their website, including the MyChart patient portal. The lawsuit is captioned Singh v. The Moses H. Cone Memorial Hospital Operating Corp., et al., Case No. 1:24-cv-00558, pending in the United States District Court for the Middle District of North Carolina.”

Source: Source: Notice of Proposed Class Action Settlement, Singh v. The Moses H. Cone Memorial Hospital Operating Corp., et al., Case No. 1:24-cv-00558 (M.D.N.C.)

Why Are People Filing MyChart Lawsuits?

People are filing MyChart lawsuits because their hospitals allegedly wired advertising trackers into pages that handle medical information. The complaints describe small pieces of third-party code, commonly the Meta Pixel and Google Analytics, placed on hospital websites and in some cases inside the logged-in portal itself.

Those trackers fire when a patient takes an action. Clicking to book an appointment, searching a condition, or opening a test result can generate an event. The complaints allege that the event data, sometimes alongside identifiers tied to a specific person, was transmitted to advertising platforms while the patient believed the session was private.

Because HIPAA gives patients no private right to sue, plaintiffs generally plead other theories. Common ones include the federal Electronic Communications Privacy Act, state wiretap and eavesdropping statutes such as the California Invasion of Privacy Act, breach of confidence, and unjust enrichment. Hospitals have denied wrongdoing in every settlement reviewed here and settled to end the litigation rather than concede liability.

What Injuries Are Included in the MyChart Lawsuit?

Injuries included in the MyChart lawsuit filings are not physical ones. The complaints instead allege three broad categories of privacy harm, and no case reviewed here requires a claimant to show a diagnosis, a financial loss, or identity theft.

That is why most of these settlements accept claims with no proof beyond confirming you used the portal during the class period.

Who Qualifies for the MyChart Lawsuit?

You may qualify if:

• You were a patient of a health system that has reached a MyChart pixel-tracking settlement, such as Cone Health, Atrium Health, Banner Health, Bayhealth, Memorial Health Services, SSM Health, Mercy Health, Henry Ford Health, or Advocate Aurora Health.
• You logged into that health system's MyChart patient portal, or completed a submission form on its website, during that specific settlement's class period.
• You received a settlement notice by email or mail containing a Login ID and PIN, which is the strongest single indicator that you are in a class.
• You are filing before that settlement's own claim deadline, which is printed on the notice and on the court-approved settlement website.

You may not qualify if:

• You used MyChart only at a hospital that has not been sued or has not settled, since eligibility follows the individual health system rather than the software.
• Your portal use falls outside the class period, even by a short margin, because each class period is defined by fixed dates in that settlement.
• You are an employee, officer, director, or legal representative of the defendant health system, or a judge assigned to the case or their immediate family.
• You validly opted out of the settlement before its exclusion deadline, which preserves your right to sue separately but forfeits the payment.
• The claim deadline for your hospital's settlement has already passed, as happened with Catholic Health, SSM Health, Henry Ford Health, and Memorial Health Services.

Eligibility is decided by the court-appointed settlement administrator for each individual case, not by this page. Check the official settlement website for your specific hospital, and treat the notice you received as the controlling document.

What Is the Current Status of the MyChart Lawsuit?

The current status of the MyChart lawsuit differs from hospital to hospital. Each health system negotiated its own class action settlement in its own court, so some claim windows are open while others have already paid out.

The entries below track the cases with confirmed settlement terms. Dates come from court-approved settlement websites and court filings rather than from aggregator summaries, which have circulated conflicting deadlines for several of these cases.

Singh v. The Moses H. Cone Memorial Hospital Operating Corp., No. 1:24-cv-00558 (M.D.N.C.)

The Cone Health settlement is the largest MyChart claim window still open. The court granted preliminary approval on July 7, 2026, and the court-approved notice sets a single date, October 5, 2026, as the deadline to file a claim, opt out, or object.

Payments here are pro rata rather than fixed. The notice states that after fees, costs, and a service award, the remaining fund is divided equally among valid claims, so the per-person figure depends on how many people file.

Atrium Health pixel settlement

The Atrium Health settlement is the nearest deadline of any case tracked here. Its court-approved website sets a claim postmark deadline of September 28, 2026, with the final approval hearing two days later.

The settlement fund is $1,800,000. Most of it covers claims from patients who logged into the MyAtriumHealth portal between January 1, 2015 and July 31, 2019, with a smaller pool for portal holders outside that window who file a claim.

Bayhealth MyChart pixel settlement

Bayhealth Medical Center settled a class action over tracking pixels on its website and MyChart portal. Class members who file a claim can receive a flat $25 cash payment with no proof required, plus an optional year of CyEx Privacy Shield.

Banner Health MyChart pixel settlement

Banner Health's settlement covers patients who logged into a Banner patient account through its web properties or apps. The claim window closed September 5, 2026, and the final approval hearing followed on September 10, 2026; a confirmed outcome from that hearing was not available in sources checked as of September 28, 2026.

Fiorillo v. St. Joseph Hospital of Nashua, N.H., No. 226-2025-CV-00138 (Hillsborough County Superior Court)

St. Joseph Hospital of Nashua is a newly confirmed entry in this litigation wave, alleging tracking pixels sent patient portal data to Microsoft for advertising rather than to Meta or Google. The court granted preliminary approval on April 30, 2026.

Memorial Health Services MyChart settlement (California)

Memorial Health Services settled claims brought under the California Invasion of Privacy Act over Meta Pixel and similar technologies in its portal. The court granted preliminary approval on May 22, 2026, and the claim window has since closed.

SSM Health MyChart privacy settlement

SSM Health paid a fixed amount per claimant rather than a pro rata share, which makes it a useful benchmark for what these cases pay. Payments went out on March 31, 2026, and the claim window is closed.

Larger settled cases: Advocate Aurora Health and Henry Ford Health

These two are the biggest confirmed funds in the MyChart pixel wave, and both are past their claim deadlines. They are listed here because they set the pattern that later, smaller settlements followed.

How Much Is the MyChart Lawsuit Payout Per Person?

The MyChart lawsuit payout per person has generally run between about $15 and $50, depending on which hospital settled and how the fund was structured. Confirmed examples include $15 per class member from Henry Ford Health, $31.50 from SSM Health, and a cap of up to $50 in the Advocate Aurora Health settlement.

These settlement amounts are not guaranteed for any new claim. Several of the funds, including Cone Health's, divide the money pro rata among valid claims, so the final figure falls as more people file and cannot be known until the claim window closes. Only the court-appointed administrator for your specific settlement can confirm what you will receive.

Total settlement amounts and per-person payments are different numbers, and confusing them is the most common error in coverage of these cases. Cone Health's fund is $1,765,000 in total, but that figure is reduced by attorneys' fees of up to $613,333.33, costs of up to $25,000, a $5,000 service award, and administration expenses before anything reaches claimants.

A widely shared claim about a $10.5 million MyChart payout circulates on social media, and it does not match any settlement confirmed in court records reviewed for this page. Real funds in this wave have ranged from $750,000 to roughly $12.3 million, each tied to one named health system. Treat any figure that is not attached to a specific hospital and a specific court as unverified.

Latest MyChart Lawsuit Updates

Here are the latest MyChart lawsuit updates, covering settlement approvals, claim deadlines, and payment dates as they are confirmed. These cases proceed on separate tracks in separate courts, so the timeline below interleaves events from several hospital systems rather than following one docket. No single nationwide MyChart settlement exists, and none has been proposed.

Full MyChart Lawsuit Timeline

How to File a MyChart Lawsuit

Filing a MyChart lawsuit generally involves the 7 steps outlined below.

1. Identify which hospital portal you used: Work out which health systems you have logged into MyChart for, and roughly when, because the defendant is the hospital rather than MyChart or Epic Systems.
2. Check that hospital against the settled cases: Compare your list to the health systems with confirmed settlements, since a hospital that never deployed the trackers or never settled has no class to join.
3. Find your settlement notice: Look through email and postal mail for a notice containing a Login ID and PIN, which administrators use to verify claims and which makes online filing far quicker.
4. Confirm the class period covers your portal use: Match the dates you used the portal against that settlement's class period, because these windows are narrow and a claim outside them will be rejected.
5. File on the court-approved website only: Submit through the official administrator site named in your notice, such as ConePixelSettlement.com, and ignore any generic site promising a single MyChart payout.
6. File before that settlement's deadline: Submit online or postmark a paper form by the date on your notice, since deadlines differ by case and the court will not accept late claims.
7. Decide whether to stay in or opt out: Staying in means accepting the payment and releasing your claims, while opting out preserves your right to sue that hospital separately at your own expense.

What Evidence Do I Need for a MyChart Lawsuit Claim?

Evidence needed for a MyChart lawsuit claim is unusually light compared with most litigation. Every settlement reviewed for this page accepts claims without proof of injury, and several accept them without documentation of any kind.

The single most useful document is the settlement notice itself. It carries a Login ID and PIN that the administrator matches against its own class list, which is drawn from the hospital's records rather than from anything you supply. If you have that notice, you generally need nothing else.

Without a notice, you can usually still file by affirming under penalty of perjury that you used the portal during the class period. Anything that helps you fix those dates is worth locating: portal login or password-reset emails, appointment confirmations, billing statements, or the account history inside MyChart itself. Submitting a claim you do not qualify for is a false statement made under oath, and it reduces the pool for people who do qualify.

What Did Hospitals Know About MyChart Tracking Before the Lawsuits?

Hospitals knew about MyChart tracking risks well before most of these lawsuits were filed. The practice was documented publicly in mid-2022 and flagged directly by two federal agencies within the following year, which is why plaintiffs' filings treat the timing as central rather than incidental.

The sequence below is the one the complaints rely on. Each step is drawn from public reporting or an agency's own publication, and together they establish that the risk was identified, published, and then formally communicated to providers.

Date	Event	Why it matters to the claims
June 16, 2022	The Markup and STAT report Meta Pixel on 33 of the 100 largest US hospital websites, plus inside seven password-protected patient portals	Establishes the practice publicly and gives plaintiffs a dated starting point for alleging the conduct was knowable
December 2022	HHS Office for Civil Rights publishes a bulletin on use of online tracking technologies by HIPAA covered entities	Puts providers on formal notice that tracking tools on health pages can implicate HIPAA obligations
July 20, 2023	FTC and HHS send a joint warning letter to approximately 130 hospital systems and telehealth providers	Moves the issue from general guidance to direct, addressed notice, and is cited as accelerating the filing wave

Every hospital discussed here denies wrongdoing. None of these settlements includes a finding that a health system violated the law, and the Cone Health notice states plainly that there has been no determination by the court that Cone Health did anything wrong. Several settlements also require operational changes, such as confirming vendor agreements or removing trackers from pages that touch patient information.

Is Epic Systems the Defendant in the MyChart Lawsuit?

No. Epic Systems, the company that develops MyChart, is generally not a defendant in these pixel-tracking cases. The named defendant is the hospital or health system that added third-party tracking code to its own websites and portal pages.

This distinction has practical consequences. It explains why searching for a statewide or nationwide MyChart case leads nowhere, why there is no single claim form, and why two patients who both used MyChart can have entirely different rights. It also means unsolicited messages claiming to come from Epic Systems or from a generic MyChart settlement administrator, without naming a specific hospital, do not match how any of these settlements actually work.

Several other cases are routinely confused with this one, and the table below separates them.

Case type	Who is sued	How it differs
MyChart pixel-tracking class actions	Individual hospitals and health systems	Alleges advertising trackers disclosed patient information without consent, with payments typically between $15 and $50
Hospital data-breach settlements	The breached hospital or its vendor	Arises from an outside intrusion or ransomware event rather than code the hospital deployed itself, and often involves credit monitoring for identity-theft risk
Bayhealth data-incident settlement	Bayhealth Medical Center	A separate case from Bayhealth's own pixel settlement, with its own website and its own deadline, so the notice you received determines which one applies
Other health-privacy tracking cases	Telehealth and digital health companies	Same underlying tracking theory applied outside the hospital setting, including matters involving GoodRx, BetterHelp, and Cerebral

Because these settlements are numerous and widely publicized, impostor sites and cold calls have followed them. Court-appointed administrators already hold your information from the class list and will not call to ask for a Social Security number, a full bank account number, or a routing number. These cases also do not involve compromised payment cards, so an offer of credit repair tied to a MyChart settlement is unrelated to the actual claims.

Frequently Asked Questions

Is there one MyChart class action lawsuit I can join?

There is no single MyChart class action to join. The litigation is a wave of separate class actions against individual hospital systems, each with its own court, class period, settlement fund, and claim deadline. Which one applies to you depends on which hospital's portal you logged into and when.

Is Epic Systems being sued over MyChart?

Epic Systems is generally not being sued in these cases. The defendant is the hospital that installed third-party tracking code on its own website and portal pages, not the vendor that makes the portal software. Any message claiming to come from Epic Systems about a MyChart settlement does not match how these cases are structured.

How much is the MyChart settlement payout?

The MyChart settlement payout has typically fallen between about $15 and $50 per person. Henry Ford Health paid $15 per class member and SSM Health paid $31.50, while Advocate Aurora Health capped payments at $50. Funds such as Cone Health's divide money pro rata instead, so the amount depends on how many valid claims are filed.

What is the MyChart lawsuit eligibility requirement?

MyChart lawsuit eligibility requires that you used a specific settling hospital's patient portal during that settlement's defined class period. No diagnosis, financial loss, or proof of harm is needed in the settlements reviewed here. A settlement notice containing a Login ID and PIN is the clearest sign you are in a class.

Which MyChart claim deadlines are still open?

Claim deadlines still open as of September 20, 2026 include Cone Health, closing October 5, 2026, and Bayhealth's pixel settlement, also closing October 5, 2026. Atrium Health closes September 28, 2026. Windows for Catholic Health, SSM Health, Henry Ford Health, Memorial Health Services, and Banner Health have already passed.

What did the lawsuits say hospitals actually shared?

The lawsuits say hospitals shared patient-linked activity with advertising platforms such as Meta and Google. Pleaded examples include appointment bookings, provider names, conditions searched on hospital sites, and in some filings information inside the logged-in portal. Hospitals deny these allegations and have settled without any admission of liability.

Related Guides

• Class Action Lawsuits Explained
• Settlements Explained
• What Is a Civil Lawsuit?
• Types of Lawsuits: Complete Overview